Ordering Caviar Online: How to Know It Won't Arrive Warm

Buying perishable luxury food online is a legitimate trust question, not paranoia.

The problem

Some online sellers ship in standard packaging with a token ice pack, and by the time it arrives the product has been sitting at room temperature for hours.

The fix

Ask directly how it's packed and shipped, and buy from a seller who can answer specifically. We ship cold-chain within Hong Kong precisely so what you open is what left the farm — not a compromise version of it.