top of page

Privacy Policy

A LEGAL DISCLAIMER

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Caviaro.co (the “Site”).

1. Introduction

873C Gourmet Limited ("we," "us," or "our") operates www.caviaro.co (the "Site"). We are committed to protecting your privacy and handling your personal information with transparency and security. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or make a purchase. By accessing the Site, you consent to the practices described herein. For questions, contact our Data Protection Officer at info@caviaro.co

2. Personal Information We Collect
2.1 Device Information

When you browse the Site, we automatically collect:

  • Technical Identifiers: IP address, browser type/version, operating system, device type (mobile/desktop), and time zone.

  • Browsing Behavior: Pages viewed, products browsed, clickstream patterns, session duration, scroll depth, and mouse movements.

  • Referral Data: Search terms, referral URLs (e.g., social media links), and campaign tags (UTM parameters).

  • Cookie Data: Authentication tokens, shopping cart identifiers, and language preferences.

Collection Technologies:

Technology

Purpose

Opt-Out Mechanism

Cookies

Session management, cart retention

Browser settings / AllAboutCookies.org

Web Beacons

Email open-rate tracking, page engagement

Disable images in emails

Log Files

Security auditing, performance diagnostics

N/A (server-side)

Session Replay

UX optimization via heatmaps (e.g., Hotjar)

Hotjar Opt-Out

SDKs

Mobile app analytics (if applicable)

Device OS settings

​

2.2 Order Information

2.2 Order Information

During checkout, we collect:

  • Identity Data: Full name, title, date of birth (for age verification).

  • Contact Details: Email, phone number, billing/shipping addresses.

  • Payment Information:

    • Credit/debit cards (Visa, Mastercard, Amex)

    • Bank transfers (via SWIFT/IBAN)

    • Cryptocurrencies (Bitcoin, Ethereum)

    • Third-party wallets (PayPal, Apple Pay, PayMe, Alipay)

  • Transaction Records: Order history, product preferences, and return requests.

2.3 Supplemental Data

  • Offline Interactions: Customer service call recordings, in-person event registrations.

  • Third-Party Data: Marketing lists from trusted partners (e.g., luxury goods databases), social media profiles (with consent).

  • User-Generated Content: Product reviews, survey responses.

Note: We do not collect sensitive data (e.g., health information) without explicit consent.

3. How We Use Your Personal Information

3.1 Order Information Processing

Purpose

Legal Basis (GDPR)

Examples

Order fulfillment

Contractual necessity

Shipping confirmation, payment processing

Fraud screening

Legitimate interest

Address verification, transaction monitoring

Customer communications

Legitimate interest

Delivery updates, return notifications

Personalized marketing

Consent (opt-in)

VIP product launches, caviar pairing suggestions

Loyalty program management

Contractual necessity

Reward point tracking, tier benefits

Legal compliance

Legal obligation

Tax reporting, regulatory audits

3.2 Device Information Utilization

  • Site Optimization: A/B testing page layouts, reducing load times.

  • Analytics: Conversion rate tracking, bounce rate analysis.

  • Advertising:

    • Retargeting abandoned carts via Facebook/Instagram

    • Lookalike audience campaigns on Google Ads

    • Lifetime value (LTV) modeling for high-value clients

  • Security: Brute-force attack prevention, bot detection.

4. Sharing Your Personal Information

4.1 Service Providers

Category

Vendors

Purpose

Data Shared

E-commerce

Wix Studio

Store infrastructure

Order Information, Cookies

Analytics

Google Analytics, Mixpanel

Traffic analysis

Device Information

Payment Processing

Bank, PayMe, Alipay

Secure transactions

Payment details

Shipping

DHL, FedEx, SF Express

Global logistics

Address, phone number

Marketing

Mailchimp

Email campaigns

Email, purchase history

Fraud Prevention

Signifyd, Sift

Risk scoring

IP, device fingerprints

All vendors operate under strict data processing agreements (DPAs) and may access data only for contract-bound purposes.

​

WHAT TO INCLUDE IN THE PRIVACY POLICY

Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website’s practices on sharing the information with third parties; ways in which your visitors and customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors’ data collection; and much, much more. 


To learn more about this, check out our article “Creating a Privacy Policy”.

WHAT TO INCLUDE IN THE PRIVACY POLICY

Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website’s practices on sharing the information with third parties; ways in which your visitors and customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors’ data collection; and much, much more. 


To learn more about this, check out our article “Creating a Privacy Policy”.

bottom of page